Communication breakdown: internal spam affects productivity
When I interviewed with Microsoft, I was asked, "What is one thing we can count on you to do at Microsoft?"
My reply was brief: "You can count on me to complain."
My interviewer suddenly took on the puzzled look that an interviewee would normally take when presented with an unfamiliar scenario. The facial expression of my inquisitor demanded an explanation. I decided to end the torment by presenting further detail; “When something is wrong, I’m going to bring it up and someone will hear me. I’m not going to just complain, but I’m going to offer at least one alternative solution.” Apparently, my explanation cured the torment of my initial declaration. I was hired and here I sit; typing my 23rd Microsoft blog post to an audience that has graced me with tens of thousands of views. This particular post is a follow-up on my promise to complain and provide an alternative solution. I'm happy that my current employer appreciates alternative views -- not every employer does.
(continue)